Return Policy

Returns

If 14 days have gone by since your purchase, unfortunately we can’t offer  a refund nor an exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your return, we require a receipt or proof of purchase.

Any item not in its original condition, is damaged or missing parts for reasons not due to our error will not be refunded.

Refunds  
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. 
If approved, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 7-10 days.

Late or missing refunds 
If you haven’t received a refund yet, check your bank or credit card accounts. 
As It may take some time for your credit card company or banking institution to process your refund. 
If you’ve done all of this and you still have not received your refund, please contact us at info@hershoeboutique.com.